Live Forever | Indie | Drinks from £2.50 Get tickets
What information we collect
This depends on if you're a member or not, as obviously you've either given us your name or you haven't.
All site users
We use Google Analytics to track how many people visit our site, where you come from (e.g from a google search, from a link on insta) and what you do when you're here. This is all anonymous but is tracked by cookies set on your device.
We use Facebook Pixels to track if you've come from an advert we've ran on Facebook, this also tracks what pages you view, and if you complete an action such as buying tickets. Again this is anonymous to us and we can use this anonymised data to improve our adverts.
We collect all the information you supply to us on sign up, we also then collect data on how many times you visit us and when you visit us when you check-in at the box office each visit
What we do with your information
If you opt into marketing - We'll use your data to send you occasional e-mails with offers and news about the club. We won't use your phone number for marketing. We use your birthday to send you birthday offers.
We use Google Analytics data to make sure the site is easy to use and we're showing up in the right places on Google, for example if we see it's taking people 5 clicks to find information on an event, we'll make changes to make information easier to find.
We use Meta (Facebook / Insta) pixel data to improve our marketing, we may also create targeted ads, for example, if you added tickets to your basket but didn't buy them, you may then start seeing adverts for the event you were looking at.
We use Snap pixel data to imrpove our marketing, we may also create targeted ads, for example, if you added tickets to your basket but didn't buy them, you may then start seeing adverts for the event you were looking at
How we store your information
Who uses your information
Just us, Venue (Pyro Group Ltd), we pass it onto our third party provider Mailchimp as we can send nicer looking e-mails thanks to them, but they don't have access to your information, just us on their service.
You can contact us at any time regarding the data we hold about you by sending us an e-mail to firstname.lastname@example.org. You have the ability to amend any of your data by logging into your user area. To delete your data, contact us via email@example.com.
You can opt out by declining cookies when asked. To opt out of targeted ads from Meta / Snap, visit your account settings on their website.
Cookies are used to allow the above tracking to take place, and also when you're logged into the site